how healthcare providers can retain international nurses long term 6905dec0ea150
News

How Healthcare Providers Can Retain International Nurses Long-Term

International nursing staff are vital to the UK health care system. Their being in the hiring mix not only brings a healthy cultural diversity, but also adds to the skills and resilience of the nursing and nurse staffing systems. But while hiring them is one half of the job, keeping them is where health organisations prove themselves as an employer. Retention takes a certain level of proven maturity that many employers lack, but having it pays off in terms of saving resources on hiring, maintaining the standard of care and strengthening workplace culture. Read through to know the challenges international nurses face, then learn the retention strategies, highlight best practices from elsewhere, and finally underscore the long-term benefits to the UK healthcare service.

Understanding the Challenges International Nurses Face

To retain international nurses, you must first understand the hurdles they often confront. Most of these people are skilled and committed professionals, but moving to a completely new country isn’t easy. The most common challenges they face are:

  1. Cultural, social, and professional adaptation: The immigrant nursing staff is trained in their own country and has been taught the legal and other medical practices of the location. The first struggle is the unfamiliarity of the clinical practices, having to learn the code, the conduct, the structure of an organisation, the system of documentation, etc. Recent studies have shown immigrant nurses reporting feeling “out of step” when it comes to the clinical norms and routines of the UK, especially when they’re new. (PubMed)
    Language and communication issues persist even after passing English tests; understanding medical idioms, local accents, or colloquial instructions can take time. (PubMed)
  2. Isolation and lack of social integration: Many international nurses leave behind family, friends, and support networks. Homesickness, loneliness, and social exclusion can wear them down. Some feel they are “outsiders” within their own teams. (ScienceDirect)
  3. Inequities and perceived discrimination: Some international nurses report perceptions of unequal treatment or lack of recognition. In the “Unreciprocated Care” report, 60 per cent of surveyed nurses said they experienced challenges in the recruitment process, including exploitation, visa pressures, and unjust conditions. (The Royal College of Nursing) This can erode trust and morale.
  4. Career ceiling and limited growth: International nurses feel they see fewer opportunities for promotion, leadership, or specialist roles, especially compared to UK-trained colleagues, and that they feel stagnated. A systematic review of nurse retention confirms that lack of career development is a common reason nurses plan to leave. (PMC)
  5. Immigration, family, and financial pressures: Visa restrictions, uncertainty about dependants’ rights, and inability to access public funds can be huge stressors. Some international nurses feel burdened by debt, unstable housing, or legal limbo. (The Royal College of Nursing)

Strategies to Improve Retention

With those challenges in view, here are practical strategies healthcare providers can adopt to make international nurses feel valued, supported, and rooted in UK services.

1. Robust induction and orientation

An induction of an employee must go beyond a simple orientation exercise. They should be paired up with “buddies” – older employees in the system, preferably a previously immigrant staff member who can relate to or anticipate the problem the new employee might face. These “buddies” should guide them through local practices and routines, along with any IT, documentation or even social norms for the transition to be easy. The NHS International Retention Toolkit emphasises building strong foundational support in the first 6–12 months. (NHS Employers)

2. Tailored pastoral care and mentoring

Regular check-ins, mental well-being support, and safe spaces created for them to reflect on their life and progress help international nurses feel heard. Mentorship programmes that match someone with a similar background can reduce the feeling of isolation. The toolkit also highlights “building belonging” as a pillar of retention. (NHS Employers)

3. Cultural competence training for teams

It’s not only the overseas staff that needs to learn how to adapt. The existing local team should also be trained to create an unbiased environment, removing any prejudice or unconscious bias and having inclusive communication, along with being culturally sensitive. This fosters a healthy, more welcoming environment.

4. Clear, transparent career pathways

It is a fair expectation of the new employee to grow in their career. Providing tools to them to enable the same such as charting out their progression in the system, what are the roles and leadership tracks to them, what educational support can be provided etc. helps empower the international nurses and for them to feel “not-stagnant” in their role. The toolkit suggests enabling CPD (continuing professional development) from early on. (NHS Employers)

5. Recognition and fair practice

Employer need to ensure that their international staff is as valued as the local one, whether it is giving them skill-based roles, celebrating their contributions or publicly acknowledging them for their wins. Financial motivation could also be a huge factor in retaining an employee, so a transparent appraisal process and pay parity matter too.

6. Flexible rostering and work-life balance

International nurses often feel overworked due to either not knowing the proper norms of their working shifts or due to them expecting to prove their performance. Keep a flexible roaster that rotates shifts in a way that work-life balance is not compromised for these employees. Overall well-being of an employee will ultimately benefit with retention in the long-run.

7. Support for relocation and family life

A person in a completely new country would hugely value any housing, schooling or community-integrated facility provided because that would make their and their family’s lives easier. Employer can help with local registration services, guiding them through local bureaucratic channels and helping them settling into a community life that will motivate them to keep at the job longer. The RCN’s survey warns of “welfare rules” pushing overseas nurses into financial stress. (The Guardian)

8. Feedback loops and data monitoring

Regular exit interviews, satisfaction surveys, and retention audits help leaders identify problems early and respond. The International Retention Toolkit encourages using workforce data to track international nurse experience and turnover. (NHS Employers)

9. Bundled policies and continuum of care

Retention does not stem from a single intervention. Research shows “bundles” of linked policies, clinical support, mental health, and professional development work best in tandem. (ICN – International Council of Nurses)

Best Practices from Successful Healthcare Systems

Let’s look at examples, both from UK systems and global models, that show what works in practice.

  1. NHS Wales: National Retention Plan
    In Wales, health boards launched a national nurse retention plan that emphasises local induction, mentorship programmes, rotational roles, and flexible working. Their plan includes support for international nurses, such as offering OSCE preparation modules and making career development more equitable. (HEIW)
  2. NHS England & International Retention Toolkit
    NHS England has published an International Retention Toolkit for use by trusts. It is built on four pillars: foundations, welcome, belonging, and growth. These pillars guide retention strategies tailored to overseas recruits. (NHS Employers) Several trusts use it as a blueprint, embedding retention in recruitment itself.
  3. Scandinavian nursing models
    In countries like Denmark and Norway, Immigrant nurses are integrated via language immersion, healthcare culture bootcamps, and systematic mentorship. The retention rates amongst the staff tend to be higher in these cases where these structures exist, as compared to where they don’t. While direct UK-to-Nordic comparisons are limited, structured integration is generally considered a valuable concept.
  4. Private sector hospital systems
    Some private hospitals in London and the Midlands deploy “stay incentives”, return bonuses if a nurse stays three to five years, plus continuing education budgets dedicated to international recruits. These models show that creative incentives help signal long-term value.

Long-Term Benefits of Retaining International Nurses

Retaining international nurses is not just a human resources win; it delivers strategic advantages to healthcare providers and the broader UK health system.

Continuity of care and patient safety

High turnover disrupts team dynamics and patient relationships. A stable nurse workforce means more consistent care, better handovers, and lower error rates.

Reduced recruitment cost

The constant cycle of replacing staff is expensive, including agency fees, training new hires, recruitment leads, and orientation time. Retention reduces that overhead and delivers return on investment.

Enhanced institutional knowledge

Long-serving international nurses become repositories of tacit knowledge: cultural liaison, institutional memory, process insight. They help on-board newer staff and catalyse service improvements.

Culture of diversity and inclusivity

A stable international cohort adds to team diversity, strength of perspective, and cross-cultural competence. This benefits all patients. It signals that the institution values global talent.

Employer reputation and recruitment pull

Providers known for nurturing international nurses become attractive destinations. That reputation helps in future recruitment, reducing the reliance on reactive hiring.

Strategic alignment with national goalsThe NHS Long-Term Workforce Plan emphasises retention, not just recruitment. Retaining international staff supports workforce stability goals across the UK healthcare system. (NHS Employers)

Conclusion

International nurses often arrive energetically and with high ambition. But without structured support, many leaves the system as their work and life becomes more challenging. Healthcare providers must see retention as integral, not optional, to workforce strategy.

By combining induction care, mentoring, fair progression, flexible work, and cultural competency, organisations can build environments where international nurses thrive long term. The UK healthcare service depends on this stability as much as on new hires. With the right practices, we can transform international recruitment from a lifeline into a foundation.

References & Further Reading

  • NHS Employers: International Retention Toolkit (NHS Employers)
  • NHS Employers: PDF version, examples of nurse pathways and retention pillars (NHS Employers)
  • The challenges and needs of international nurses who are assimilating to healthcare systems in the United Kingdom: Experience from the field (PubMed)
  • Safeguarding the retention of nurses: A systematic review on determinants of nurse’s intentions to stay (PMC)
  • Unreciprocated Care: why internationally educated nursing staff are leaving the UK (The Royal College of Nursing)
  • Retaining and Valuing Nurses within the NHS in Wales, A Nurse Retention Plan (HEIW)
  • The race to retain nursing workforce in healthcare: an umbrella review of effectiveness of retention interventions and strategies (BioMed Central)
  • Exploring the factors influencing retention of internationally educated nurses at Torbay and South Devon NHS Foundation Trust: a service improvement project (PEARL)
Scroll to Top