Case Study of WESolutions for the Large Private Hospital Care Provider in East London.

Client Details: Private Hospital – East Of London

Our client is one of the UK largest independent sector healthcare providers and they work closely in partnership with the NHS to deliver more than 50 services throughout the UK. They have 10+ hospitals and surgical centers across the UK, offering various treatments options and procedures. Our client is one of the UK’s largest independent providers of healthcare services in England, offering a comprehensive range of options including private, insured, and NHS care.

With the full trust of the NHS, they have assisted countless individuals in accessing top-notch healthcare services. Their expertise covers a wide spectrum, encompassing surgery, diagnostics, general practice, secure environment health, and urgent care. They take pride in being at the forefront of innovating new approaches to enhance the nation’s health, empowering patients to optimize their well-being and embrace life to the fullest.

Project Details:

While looking into their Surgical Staffing needs the client approached us with an urgent need to fill critical nursing positions. They emphasized the importance of not only sourcing qualified candidates but also ensuring a swift hiring process to meet their staffing demands.

Client Challenges:

During their previous engagements with three other nursing agencies prior to partnering with us, our client encountered challenges related to the quality of candidates and the ability to meet their clinical work standards, as well as their volume requirements.

Solution Provided/Resources Included:

Quick Turnaround

Recognizing the urgency of the client's needs, we implemented a dedicated team to fast-track the submission process. The team worked tirelessly to ensure that candidates' profiles were presented promptly. Identified top-quality candidates from around the world for our clients, all while maintaining the high clinical standards and benchmarks they have established.

Interviews Actions

The accounts team proactively identifies and addresses all forthcoming challenges at the early stages, ensuring timely and effective action. Recruitment Team initiate the process by thoroughly comprehending our client's specific needs. Throughout this journey, we implement a series of robust quality checks, which not only maintain our stringent criteria but also serve as a time-saving advantage for both our clients and candidates. We take pride in achieving a flawless transition rate of 100% when it comes to the seamless submission and initiation of the interview process through WESolutions.

Secured with a Safety Margin

While ensuring the selection of top-tier candidates worldwide, we prioritize safeguarding our clients' interests by consistently exceeding expectations. This approach not only grants them the freedom to choose from a pool of exceptional candidates but also provides a safety net in the event of unforeseen challenges. The success was truly enhanced by the invaluable assistance with compliance, making it the crowning achievement. During the recruitment process, our focus is on providing the client with top-tier candidates from a diverse pool. Simultaneously, our commitment to compliance ensures a strong connection with the client, maintaining adherence to standards and meeting deadlines consistently.

Timeframes:

The client approached us in the first quarter of 2023 seeking a diverse team of healthcare professionals, encompassing registered nurses specializing in Surgical, Theater, Outpatient, Inpatient, Recovery, and Endoscopy, as well as allied healthcare professionals such as ODPs and Radiographers. We have successfully recruited over 50 healthcare professionals to date, with ongoing recruitment efforts set to continue throughout the year. This will ensure that the candidates can commence their roles within the same year.

End Results:

Precision: Upon meticulous examination of our records, it became evident that we have consistently delivered candidates for various requirements, such as highly skilled surgical nurses, endoscopy professionals, theatre/scrub nurses, orthopedic scrub nurses, and more, without any instances of failure.
Submissions Turnaround: Maintaining adherence to our standard submission timelines, we successfully expedited the submission-to-interview process within a remarkable 15-day timeframe. This achievement even encompassed the remarkable feat of moving from vacancy announcement to submission in just one day.
Impressive Interview Success Rate: Our recruitment team’s ability to build strong candidate relationships is evident in the high number. of candidates successfully progressing to the interview stage. This underscores our team’s talent in fostering rapport with potential hires.

Client Satisfaction:

The client expressed their deep appreciation for our ability to deliver the highest caliber candidates. they have encountered throughout their professional career. This is the distinctive factor that sets WESolutions apart, as we excel not only in fulfilling standard vacancies but also in sourcing candidates with exceptionally niche expertise.

Don’t just take our word for it - here’s what our clients have to say

“We have seen remarkable improvements compared to previous years. Tracking our progress is now much simpler, as we manage nearly everything through WESolutions. The additional insights provided have instilled the confidence we need to expand our recruitment efforts. We've realized that the success of international recruitment relies not just on securing candidates, but also on effective post-arrival support and the OSCE process. The assistance with OSCE training and re-sits has been outstanding. Our nurses feel more confident and satisfied, thanks to the improved coordination. This efficiency has allowed us to reduce our reliance on temporary agency staff, speeding up the OSCE process and securing PINs more swiftly, ultimately saving us time and resources.”
Private healthcare provider (Mental Health) - London
“On the whole very happy with our service. MH Team were very complementary about WESolutions as an agency and about the candidates we have supplied. Caliber of candidates has been excellent. We are happy with the numbers WESolutions have been able to source so far and the timeframes for arrival”.
NHS Client – Mental Health, Wales
“We were very impressed with the caliber of candidates put forward, particularly those from the Caribbean, who were not only clinically sound but also exempt from the language test. The candidates were a pleasure to interview and brought a positive attitude. We found the WESolutions team precise and on-point, consistently keeping us up to date with information on the pipeline”
NHS Client (Mental Health)
“We have established a good rhythm, managing things as effectively as possible. We are satisfied with the compliance, paperwork, and communication between WE and the sites regarding arrivals and arrangements. We have grown more confident, knowing that even if problems occur, WESolutions will find solutions. Before our engagement, we had around 150 nursing vacancies; this number has now decreased to 24, demonstrating the significant contribution WESolutions has made in filling these vacancies”
Private health care provider (Mental Health and AHP), London
“WES really does support Nurses well, even after their arrival in the country, and that you go much further than other agencies do. We do recommend them.
NHS Client (General Nurses & Mental Health)

Conclusion:

Our overall accomplishments and the results we’ve achieved for the client have positioned us as their exclusive agency of choice. As they expand their operations nationwide, WESolutions is emerging as their primary and preferred partner.

Frameworks & Accreditations

GIG
Workforce
Healthtrust
CCS