Case Study of WESolutions for the Large Private Care Provider in Scotland

Client Details: Private Residential Care Provider Scotland

The client, a large private care provider operating a network of 30+ care homes in Scotland and has over 28 years of experience in providing exceptional standards of quality care, one of Scotland’s leading providers of nursing and residential care. With a growing number of care homes across Scotland, they specialize in providing a range of care for older people and for vulnerable adults who need additional care and support was also awarded silver status by Investors in People.

Project Details:

This case study show’s client’s faced severe staffing shortages that threatened the continuity and quality of their care services. To address this challenge, the client required the recruitment of more than 100+ highly skilled withing a Quarter and qualified healthcare professionals including HCA (healthcare assistant), SHCA (senior healthcare assistant), and Nurses from international locations.

Client Challenges:

Care homes situated in Scotland found themselves grappling with a significant and pressing issue in the form of acute staffing shortages. These shortages cast a looming shadow over the seamless delivery and caliber of the care services they sought to provide, thereby posing an imminent threat to the overall continuity and excellence of their care offerings.

Solution Provided/Resources Included:

WESolutions undertook a comprehensive and systematic approach to meet the client’s staffing needs effectively. A dedicated account manager and resourcing specialists were assigned to manage the recruitment process efficiently.

Requirement Analysis

We initiated the project by conducting an in-depth analysis of the client's staffing requirements. This phase ensured a clear understanding of the client's unique needs and allowed us to tailor our recruitment strategy accordingly.

Dedicated Team

To streamline the recruitment process, we assigned a dedicated account manager and a team of resourcing specialists. This team worked closely with the client to efficiently manage the entire recruitment process.

Candidate Selection

Thanks to our extensive candidate database, our clients never have to worry about hiring less competent candidates. The abundance of data empowers them to choose only the most qualified individuals.

Visa Assistance

For all the candidates, we provided crucial support in obtaining a Certificate of Sponsorship and securing a visa, ensuring a smooth transition to the UK.

Logistics Coordination

We facilitated the logistical aspects of candidate arrivals, ensuring alignment of arrival dates and arranging suitable accommodations. Additionally, we assisted in setting up UK bank accounts and provided essential items such as SIM cards, travel adapters, and welcome packs for a seamless transition.

Timeframes:

Client required 100 healthcare professionals came with us in October 2022 and since then WESolutions have recruited over 100 healthcare professionals by the January 2023 and still the client is recruiting further candidates through WESolutions including Nurses, HCA and SHCA Domestic and Internationally as well.

End Results:

The collaboration between WESolutions and our client yielded significant results: Client required 100 Healthcare professionals, including HCA, SHCA, and Nurses, for their 26 homes in Scotland during 2022 – 2023. During this time, WESolutions successfully recruited over 105 HCA and SHCA, as well as over 80 Nurses from both domestic and international sources. Still the client is recruiting further candidates through WESolutions.

Seamless Integration:
The recruited candidates seamlessly integrated into their roles within the care homes, contributing positively to the client’s mission of providing high-quality care services.

Client Satisfaction:

Both the private care provider client and the recruited candidates expressed high levels of satisfaction with the recruitment process. The personalized approach and support provided were key factors in their positive feedback.

Addressing Staffing Shortages:
WESolutions successfully recruited more than 100 candidates, effectively mitigating the critical staffing shortages faced by the care provider. This contribution played a vital role in maintaining the ongoing excellence of the client’s care homes.

Don’t just take our word for it - here’s what our clients have to say

“We have seen remarkable improvements compared to previous years. Tracking our progress is now much simpler, as we manage nearly everything through WESolutions. The additional insights provided have instilled the confidence we need to expand our recruitment efforts. We've realized that the success of international recruitment relies not just on securing candidates, but also on effective post-arrival support and the OSCE process. The assistance with OSCE training and re-sits has been outstanding. Our nurses feel more confident and satisfied, thanks to the improved coordination. This efficiency has allowed us to reduce our reliance on temporary agency staff, speeding up the OSCE process and securing PINs more swiftly, ultimately saving us time and resources.”

Private healthcare provider (Mental Health) - London

“On the whole very happy with our service. MH Team were very complementary about WESolutions as an agency and about the candidates we have supplied. Caliber of candidates has been excellent. We are happy with the numbers WESolutions have been able to source so far and the timeframes for arrival”.

NHS Client – Mental Health, Wales

“We were very impressed with the caliber of candidates put forward, particularly those from the Caribbean, who were not only clinically sound but also exempt from the language test. The candidates were a pleasure to interview and brought a positive attitude. We found the WESolutions team precise and on-point, consistently keeping us up to date with information on the pipeline”

NHS Client (Mental Health)

“We have established a good rhythm, managing things as effectively as possible. We are satisfied with the compliance, paperwork, and communication between WE and the sites regarding arrivals and arrangements. We have grown more confident, knowing that even if problems occur, WESolutions will find solutions. Before our engagement, we had around 150 nursing vacancies; this number has now decreased to 24, demonstrating the significant contribution WESolutions has made in filling these vacancies”

Private health care provider (Mental Health and AHP), London

“WES really does support Nurses well, even after their arrival in the country, and that you go much further than other agencies do. We do recommend them.

NHS Client (General Nurses & Mental Health)

Conclusion:

This case study highlights WESolutions’ ability to provide clients in difficult industries like healthcare with specialized and efficient staffing solutions. Our dedication to meeting crucial staffing demands has not only soothed our clients’ anxieties but has also strengthened our image as a reliable partner in the recruiting and staffing industry.

Case Study of WESolutions for the Large Private Care Provider in Scotland

Client Details: Private Residential Care Provider Scotland

Project Details:

Client Challenges:

Solution Provided/Resources Included:

Requirement Analysis

Dedicated Team

Candidate Selection

Visa Assistance

Logistics Coordination

Timeframes:

End Results:

Client Satisfaction:

Don’t just take our word for it - here’s what our clients have to say

Conclusion:

Frameworks & Accreditations

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